About The Authors
We have spent the last two decades designing effective, efficient, sustainable programs that empower people to do their jobs better (and happier) and create real results for hospitals.
Who Are "We" Exactly?
We’re Dr. Richard Pinson and Cynthia Tang, and we think we make a pretty great team.
Richard is board-certified in internal medicine and emergency medicine, and has spent over 20 years practicing in the ED. He's also a gifted teacher with a sense of humor, and knows how to make even coding seem interesting.
Cynthia has 30 years' experience building documentation improvement programs; she’s intimate with all the nuances of coding and spent many years consulting for hundreds of hospitals, where she honed her ability to streamline complex topics without sacrificing substance. Her energy keeps workshops lively (and she tries to keep Richard in line).
After consulting together for several years, and being frustrated with the poor quality of information available, we took matters into our own hands. We rolled up our sleeves, distilled our encyclopedic knowledge down to the essentials, and put it all together in a format guided by our practical experiences as both teachers and learners.
The resulting CDI Pocket Guide® became a runaway hit and is now in its 15th edition. It a comprehensive CDI resource for coding professionals, clinical documentation specialists, and physician advisors, and is now available on-line, CDI Pocket Guide® Unbound Edition, for your PC or any mobile device (and as an Apple and Android app!).
We continually strive to produce products that make your life easier. We've been privileged to see this guide change the way people work and make their lives easier and more pleasant—all the while helping their hospitals receive the reimbursements they are due and improve their clinical quality indicators.
Reach out to us—we'd love to hear from you!
Dr. Richard Pinson
Dr. Pinson has special expertise in improving coding and clinical documentation, managing clinical resources, developing evidence-based clinical practice guidelines, and using data to transform physician practice patterns and behaviors.
He has trained thousands of physicians and healthcare professionals nationwide in clinical documentation concepts, medical necessity and ICD-10. For the past six years, Dr. Pinson has written the monthly “Coding Corner” column for the American College of Physician’s Hospitalist magazine providing documentation, medical necessity and coding advice to physicians.
He has been a featured speaker at local, state and national meetings, including most recently the 2017 Society of Hospital Medicine annual meeting, and 2012, 2014, 2015, and 2016 ACDIS (Association of Clinical Documentation Specialists) Annual Conference.
Dr. Pinson grew up in Kentucky, graduated from Wofford College in South Carolina and Vanderbilt Medical School in Nashville followed by four years of Internal Medicine residency at Vanderbilt and the University of Pennsylvania in Philadelphia. He and his wife Amanda reside in Chattanooga, Tennessee. Amanda is the owner of Amanda Pinson Jewelry offering fashion jewelry from high-end designers world-wide. They have five adult sons and four grandsons all living in the Nashville area.
Ms. Tang draws from a rich set of experiences gained during her years as a healthcare consultant for a Big Six accounting firm and as regional director of quality resource and health information management.
In addition to implementing successful coding and clinical documentation improvement programs across the country for the last 25 years, her professional experience and achievements include serving on multiple hospital “turnaround” engagements to expeditiously improve service delivery, reduce costs, optimize reimbursement, and ensure compliance. She prepares successful appeals of DRG denials received from audit contractors and commercial payers and re-engineered processes that resulted in significant recovery of lost revenue and prevented further denials.
Ms. Tang has conducted numerous educational workshops and presentations on a regional and national basis, including most recently the 2016 and 2017 ACDIS national conference two-day workshop entitled “Building a Best Practice CDI Team”.
Cynthia volunteers her time by serving on the board of her local neighborhood association. In her free time she is an avid runner and has completed 26 marathons.